Privacy Policy
Effective Date: March 26, 20261. Introduction
Welcome to Fetch Gingoog, powered by the PasugoApp Delivery Network. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.
2. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, and delivery address.
- Location Data: We collect precise or approximate location data from your mobile device when the app is running in the foreground or background to enable delivery tracking and local vendor discovery.
- Order History: Details of the products and services you purchase through the app.
- Device Information: IP address, device type, and operating system.
3. How We Use Your Information
We use the collected data for:
- Processing and delivering your orders.
- Providing real-time tracking of your delivery.
- Communicating with you regarding your orders or account.
- Improving our app performance and user experience.
- Preventing fraud and ensuring the security of our network.
4. Sharing Your Information
We share your information with:
- Vendors/Merchants: To fulfill your orders.
- Delivery Partners (Riders): To ensure your items reach you.
- PasugoApp Delivery Network: As the underlying infrastructure provider for service optimization.
- Legal Authorities: When required by law or to protect our rights.
5. Data Security
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request the correction of inaccurate data.
- Request the deletion of your account and associated data.